Hotel Booking

Peace of Mind Hotel Booking

Details to follow soon.

Following the recent announcement regarding the postponement of ISSA North America from Chicago to Las Vegas, we have temporarily closed down the housing site. 

An email will be sent out once we have more information on when hotel accommodations will be available with a new link to rebook your hotel room for ISSA Show North America 2020, November 16-19, 2020 in Las Vegas, NV.


Only With OnPeak

Important Information!

onPeak is the only hotel provider for ISSA Show North America —  If you are contacted by other third-party companies offering hotel assistance, please be aware they are not endorsed by our event. Entering into financial agreements with these companies can have costly consequences and are not protected by event management.

Benefits of Booking in the Block

Booking with onPeak.

There are several benefits when booking at an official hotel property in the block.

Flexible Terms

We know plans change so that’s why there are no fees for changes and no full pre-payment required at the time of booking—unlike most other booking channels.

Low Rates & Cost Savings

onPeak negotiates the lowest available rates with our hotel partners, below their rack rate, and at a variety of price points. In exchange for rates lower than the standard negotiated rates, the hotel benefits from earlier reservation commitments while the show’s attendees and exhibitors can take advantage of the cost-savings. It’s a win-win!

onPeak is closely tuned into Las Vegas's ever-changing hotel landscape. If rate reductions are needed on rates that have already been negotiated, we will make sure to execute.

Best Rate Pledge

onPeak has a strong relationship with the hotel industry, allowing ISSA Show North America to negotiate deep discounts on your behalf. Contracted deals are extremely hard to beat. However, if a lower rate is found, we’ll do everything in our power to make sure you’re getting the best deal, even re-confirming your reservation at the new lower rate.

Group Bookings

Book your entire group—large or small—in real-time, with immediate confirmations. Nab the rooms you need now, and log in to assign guest names later. Manage payment for your whole block, or guarantee each room with separate credit cards.

Hotel Incentives

Many of our contracted hotels offer complimentary extras to those who book as part of the official hotel block. Incentives include free internet access, restaurant discounts, spa discounts and much more. When booking a group, these value-added incentives can greatly reduce your company’s bottom line.

Are hotel points important? Don’t worry, you are able to receive your points from affiliated hotels while booking through OnPeak.


Exhibitors staying within the official hotel block are better able and more likely to take advantage of networking opportunities with show attendees. It’s easy to meet up with a client or prospect in hotel restaurants, lobbies, and bars when they’re conveniently located inside your hotel.


ISSA Show North America provides complimentary shuttle service from all contracted hotels for a quick and easy way to get to the Convention Center while reducing your overall costs.

Support the Show

Booking in the block provides support for our show in a variety of ways. It allows us to report more accurate economic impact numbers to the city of Las Vegas, Mandalay Bay, and Visit Las Vegas (convention bureau), which strengthens our negotiations for future events. More rooms booked in the block also means we can better meet the needs of our attendees and exhibitors for the future.

The New Normal

What to Expect for Your Hotel Stay

Travel looks a little differently these days and everyone is adjusting to the new normal. As you plan for your next hotel stay, here are a few things you might experience that could differ from what you’re used to. 

onPeak's top priority is the health and safety of their clients, event participants, partners, vendors, and employees. In their industry, travel is a part of their everyday lives and it’s especially important to take care of your health and well-being while you’re on the road. So, as you plan ahead for your upcoming travels, here a few helpful tips from onPeak to make sure you do so in the safest and healthiest of ways!

All (Clean) Hands-on Deck

First thing’s first – wash your hands with soap and water for at least 20 seconds. You’ll especially want to do this every time you enter your hotel room to wash away any germs you may have picked up along your travels.

Second Time's the Charm

Although every hotel has a responsibility to maintain a certain level of hygiene, the second round of cleaning won’t hurt. Consider packing some disinfecting wipes to sanitize high-touch surfaces and objects throughout the room.

Some of the surfaces you might consider giving a wipe down would be remote controls, door handles, faucets, light switches, alarm clocks, and anything else that might get used frequently by guests.

Catch ZZZ's, Not Germs

Sleep easy knowing that you have taken precautions to keep the bed(s) in your room clean. Bringing your own pillowcases won’t take up much room in your bag and it’ll make you feel like you’re right at home during your stay.  While your hotel linens should always be fresh and clean, consider packing warm pajamas so that you can ditch the provided comforter, which may not be as frequently washed as the sheets and blankets provided.

You can also take extra precautions by avoiding putting things like your suitcase or shoes on top of your bed.

BYOB (Bring Your Own Bottle)

Bring your own water bottle, cups, or mugs.  Provided dishware and amenities like ice buckets or mini-refrigerators may carry germs, plus you’ll promote sustainability by reducing waste when you use (and reuse) a coffee mug or water bottle from your personal collection.

Side note – you can save some $$ at the airport by filling up at a refillable water station with your own water bottle rather than buying one at the gift shop!

Wipe Your Baggage

Your luggage is likely to be handled by quite a few people throughout your transportation before you set it up in your hotel room, give it a wipe down with some sort of disinfectant – like those travel wipes you packed to wipe down your hotel room.

Other Helpful Travel Information

And lastly, no matter when or where you are planning to travel, we strongly encourage you to monitor and follow the advice of the CDC and WHO. Here are a few other helpful travel links to assist with your plans:

Customer Service

Need help with a new or existing reservation?

You have plenty of things to think about when preparing for the show; the last thing you need to worry about is your hotel room. Our housing provider, onPeak, provides dedicated VIP support for you—before, during, and after your stay.

For those who already booked in the official block, you will have the first chance to re-book in Las Vegas. You will receive an email to confirm your hotel cancellation allowing you to re-book in Las Vegas.

For those who have not booked, you will receive an email as soon as housing is online, estimated to be July 22nd. 

Should you have any questions please contact registration customer service at 866-575-4149 or by email at [email protected].