FAQs

ISSA Show North America 2020 will be held in Chicago, IL, USA, October 26 - 29, 2020. Education sessions only day is October 26. Exhibit days are October 27 - 29. The event will be held at McCormick Place, located at 2301 S King Dr, Chicago, IL 60616. 

Registration will be located on Level 3 of the Grand Lobby outside of the South Hall and the trade show is located in the South Hall

View our 2019 Demographic Report for highlights on our previous show.

If you are a member of or have ever been affiliated with ISSA, you have a company ID number. To locate your member ID, you may find it listed in your booth space confirmation email that you received from show management. If one is not found, or you never received this e-mail, please contact ISSA to retrieve it by either writing to [email protected] or calling during normal business hours at 800-451-1196.

Exhibitors will receive one free badge with active membership, and one free badge for every 100 sq. ft. of reserved booth space. Complimentary registration of allotted badges must be redeemed by September 1, 2020. After September 1, all booth staff badges will be $50.

Note: Exhibit staff are eligible to purchase an All-Access Pass for $99 per person.

Go to the Exhibitor Portal. Then, select ‘Register Booth Staff’ to begin registering your booth staff for badges.

Note: Exhibit staff are eligible to purchase an All-Access Pass for $99 per person.

Badges can be picked up at the “Badge Pick-Up” counter, located in McCormick Place. All exhibitors are required to register and pay the appropriate registration fees for badges. Onsite registration for exhibitors will open beginning Sunday, October 25 at 12:00 p.m.

Sunday, October 25: 12:00 p.m. to 5:00 p.m.
Monday, October 26: 6:30 a.m. to 5:00 p.m.
Tuesday, October 27: 6:30 a.m. to 5:00 p.m.
Wednesday, October 28: 7:30 a.m. to 5:00 p.m.
Thursday, October 29: 8:00 a.m. to 2:00 p.m.

ISSA Show North America has negotiated discounted rates through our official housing provider, onPeak. Please click here for a complete listing of hotels and rates.

Attire is business casual.

This year, booth staffers are eligible to purchase an All-Access Pass for $99 per person. The pass includes access to the Welcome Reception, Lunch and Learn session, Spotlight Speaker,  100+ education sessions, and more.

All conference sessions, networking events, speakers, rooms, times, and locations are listed in My Show Planner. Create your personal planner today and start building your agenda for the week. In September, the official show app will open where you can log in and have access to the schedule you built online, or you can create an account on the mobile app and start planning there.

Certain sessions require a paid registration submission. We suggest that you register for the event before creating your planner so that you may purchase the all-access pass or workshops & certification courses. Once you make your purchases and complete your registration, you will be brought to your dashboard. In the dashboard there will be an icon to link to My Show Planner that will transfer your purchases made and enable you to add the session/workshop/certification course(s) that you purchased to your agenda.  

For any workshop, there will be an exam at the end of class or online. If you pass then you will become certified. If you attend any other session, (break out or in the theaters) you will receive 1 CEC or CEU credit that can be used towards
recertifications. Each session has a different amount of credits depending on length and type.

You can obtain a receipt or confirmation letter by two different methods. You can log back into your registration account and on the dashboard there is a button to send to the e-mail you used to register. You may also call the registration help line during regular business hours (CST) at 866-860-1971.

If you are receiving this notice, it is because your record was incomplete and in order to attend the event, you must finalize your registration. Within this letter is a quick link that will take you to the place where you left off last. If you cannot access your existing account or are having issues completing your registration, please call the registration help line during regular business hours (CST) at 866-860-1971.

If you cannot access your existing account or are having issues completing your registration, please call the registration help line during regular business hours (CST) at 866-860-1971.

All cancelations will incur a $35 administration fee. The exhibits only fee is non-refundable. No refunds will be issued after September 15, 2020.

Questions?

Contact us today for further information on ISSA Show North America.