Spotlight Sessions

Spotlight Sessions

Featured Educational Events

Spotlight sessions are included in the All-Access Pass or can be purchased a-la-carte.

Join fellow industry leaders and peers for immersive educational sessions that drive networking, inspiration, and knowledge.


Lunch & Learn Spotlight

The Future is Now

What Cleaning Industry Experts Need to Know

Monday, November 15 • 11:30 AM - 1:15 PM

Crystal Washington

Futurist | Technology Strategist | Author CWM Enterprises

Constant technology innovations and a changing customer marketplace were already dramatically impacting the face of the industry. Then 2020 arrived and the script got flipped upside down.

Join technology strategist and futurist to show cleaning industry leaders methods to identify significant ways in which technology is re-programming your clients' needs, discover unique ways to embrace technology to avoid employee burnout, address labor shortages, and fortify your future in the long run.

In this session, you will:

  • Identify the significant ways in which technology is re-programming 'us' and our client's needs.
  • Discover unique ways to embrace technology trends to avoid employee burnout, address labor shortages, and fortify your future for the long run.
  • Uncover tips and tactics for riding the waves of change while avoiding wipeouts.

Intersted in this session? Purchase the All-Access Pass to attend.

Spotlight Speaker

Tuesday, November 16 - 9:15 AM - 10:00 AM

Morris Morrison will motivate and inspire you to embrace a mindset of continued growth and focus, instead of instant gratification. He'll challenge leaders to reconsider your impact as professionals, to push yourselves for greater influence within your culture, to abandon your need for certainty, and embrace the opportunities that come with change. He'll help you drive proactive change, on purpose, and push through organizational challenges to achieve exceptional results.

Intersted in this session? Purchase the All-Access Pass to attend.

Morris Morrison

Inspirational Disruption and Leadership Expert, Author of Disrupt Yourself
Customer Power Panel

What’s Next for the Cleaning Industry?

Wednesday, November 17 · 9:15 AM - 10:00 AM

ISSA Show North America 2021 presents an intimate look into what’s next for the cleaning industry from your customers’ perspectives. This Power Panel of C-suite executives from high-profile end-use segments—commercial real estate, hospitality, entertainment, and more—will discuss pain points, successes, and cleaning trends they have managed during the pandemic and expect to see in the future. Additionally, these influential leaders will discuss key market data and technology developments that you can leverage to better serve your customers.

Learning Outcomes/Topics:

  • Discover what the future of cleaning looks like from your customers’ view.
  • Understand data and trends that led us to now and what does they indicate for tomorrow.
  • Identify which technologies, trends, and investments are on your customers’ radars in the short and long term.

Interested in this session? Purchase the All-Access Pass to attend.

John Barrett

Executive Director

Brett Friedman


John E. Kelly

Global SME for Janitorial Services

Ignacio Guerra

VP of Operations & Parking
Staples Center

Speaker Directory

Explore the Speakers Coming to Las Vegas this November

Explore the 2021 Speaker Directory to preview the stellar lineup of experienced leaders that will share industry knowledge and insights in November at ISSA Show North America.

Leave the show equipped with the knowledge, experience, and connections to hit the ground running to improve your bottom line.