Sneak Peek Videos

Speaker Sneak Peek Videos

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We've curated an amazing line-up of industry experts this year ready to help you solve challenges faced throughout the iglobal cleaning industry.

Whether you are a manufacturer, distributor, building service contractor, facility manager, or work in any other segment of the industry, these specialized ISSA Show North America Sneak Peak Videos will prepare you for the in-person event this November 15 - 18 in Las Vegas!

Scott Lesnick, CSP
Author & Global Keynote Speaker
Successful Business Solutions

You might be a baby boomer, you might be a millennial, or perhaps Gen Z, to mention a few generations. What if you were in charge of blending five generations all together in the workplace?

That’s the specialty of Scott Lesnick, a global keynote speaker and author at Successful Business Solutions. He will present the topic Cleaning Leadership in 2021 and Beyond: Attracting, Engaging, & Retaining 5 Generations at ISSA Show North America 2021 in Las Vegas.

Don’t miss his informative session in the Business Development & Leadership Track available to All-Access Pass badge holders.

Debbie Sardone
President
Debbie Sardone Consulting

Are you perhaps short staffed and looking to hire the very best workers? Of course you are! But it is a challenge in the current employment climate.

Debbie Sardone's The Secret to Finding and Keeping Self-Managing A-Players provides solutions to these challenges. In her session, she will share what she calls her “controversial beliefs” around minimum wage, along with three key strategies to hiring and retaining a quality staff.

Don't miss her informative session in the Residential Cleaning Track, brought to you by ARCSI, a Division of ISSA. This session is included with all registrations.

Brandon Vaughn
Chief Strategist
CONQUER

Hiring employees may seem like a normal, simple task. But not so far, times have changed. And how do you find the very best, what some might call “rockstar employees”? Are there any out there, and if there are, how do you find them and get them on your team? 

Brandon Vaughn, Chief Strategist at CONQUER will answer all of your questions during his session on The Ultimate Hiring Flywheel: How to Attract and Keep Rockstar Employees at ISSA Show North America.

Don't miss his informative session in the Residential Cleaning Track, brought to you by ARCSI, a Division of ISSA available to All-Access Pass badge holders.

Michael Marks
Founding Partner
Indian River Consulting

If you are a professional working in distribution and the supply chain, you know how important it is to improve your growth rate strategies, deal with ongoing supply chain disruptions, how to handle bottlenecks, and much more.

You don’t need general ideas, you need specific strategies and solutions. Those strategies and solutions are what Mike Marks, the managing partner at Indian River Consulting, will discuss during the Cash Flow Management as a Competitive Weapon session at ISSA Show North America 2021.

His All-Access pass presentation is “Cash Flow Management as a Competitive Weapon.” It is scheduled for Monday, November 15, at 10:30 a.m. Pacific time.

Don't miss his informative session in the Distributor Track available to All-Access Pass badge holders.

Anne Obarski
Founder & CEO
Merchandise Concepts

Anne Obarski is the founder and CEO of Merchandise Concepts, and is an expert when it comes to how to improve customer service departments in any company.

She will be presenting Customer Service TOUCHPOINTS: What you Need to Know About Enviable Customer Service offering companies insights on how to improve your business along with strateiges to implement right away.

Don't miss her informative session in the Business Development & Leadership Track available to All-Access Pass badge holders.

Jim Mathis
President
Reinvention Nation

Change is happening. How building service contractors succeed is by recognizing this and perhaps reinventing their companies so they can continue to succeed.

What worked great in the past might not work now or in the future. What will you do about it?

Jim Mathis, President of Reinvention Nation will present Get Used to Different: Reinvent Your Commercial Cleaning Business at ISSA Show North America 2021.

Don't miss his informative session in the Commercial Cleaning Track available to All-Access Pass badge holders.

Laura Craven
VP of Marketing & Communications
Imperial Dade

Following the events of 2020, organizations across the cleaning industry are attempting to advance diversity, equality, and inclusion (DE&I) strategies, create more inclusive cultures, address inequities within their systems, and cultivate a more diverse workforce, specifically around gender and ethnicity.

The big question is two-fold: “How do you do that, and where do you start?” Join Laura Craven, VP of Marketing & Communications at Imperial Dade alongside fellow pannelists for an in-depth discussion on Keys to Driving Your DEI Strategies.

Don't miss her informative session in the Business Development & Leadership Track available to All-Access Pass badge holders.

Debbie Sardone
President
Debbie Sardone Consulting

Everyone wants to build a powerful brand, one that gets name recognition and is known in the community it serves. You may be scratching your head when you try to figure out how to do that.

Scratch no more! Debbie Sardone has the game plan that will provide you with solutions to your brand-building challenges during her Power Your Brand session in the Specialty Cleaning Theater.

Don't miss her informative session in the Residential Cleaning Track, brought to you by ARCSI, a Division of ISSA. This session is included with all registrations.

Marcus Sheridan
Speaker, Business Owner
Marcus Sheridan International Inc.

If you are a residential cleaning company, you know it is extremely challenging to find and retain great employees. What’s the solution? As the cliché goes, knowledge is power.

To help with the knowledge needed to face the challenges with finding and retaining great workers, Marcus Sheridan, an international keynote speaker, will lead the discussion “Finding and Retaining GREAT Residential Cleaner Employees in a Hard Market” at ISSA Show North America 2021.

Don't miss his two-part informative session in the Residential Cleaning Track, brought to you by ARCSI, a Division of ISSA available to All-Access Pass badge holders.

Molly Whalen
President
Mountain Maids of Montana

Molly Whalen, Owner of Mountain Maids of Montana will be presenting Thriving Through Change — Creating an Inspiring, Motivating and Productive Culture which will teach you how you can improve as an owner, operator, or manager in your residential cleaning company.

Don't miss her informative session in the Residential Cleaning Track, brought to you by ARCSI, a Division of ISSA available to All-Access Pass badge holders.

Ted Eveleth
CEO
Halomine, Inc.

If you are attending ISSA Show North America 2021, that means you know a thing or two about cleaning and disinfecting. But what about residual antimicrobial technology? Are you keeping up with that aspect of surface protection and innovations impacting health?

Join Ted Eevleth, CEO of Halomine, Inc. as he discusses Residual Antimicrobial Products: Opportunities, Evaluation, Decision Making at ISSA Show North America 2021.

Don't miss his informative session in the Solve for X Theater included with all registrations.

Brandon Vaughn
Chief Strategist
CONQUER

Do you know the weak spots in your cleaning company or organization? Have you ever been in the hot seat trying to figure it all out?

Brandon Vaughn, the Chief Strategist at CONQUER, will take care of the questions you have during his Conquer Your Cleaning Business session at ISSA Show North America 2021.

Don't miss his informative session in the Residential Cleaning Track, brought to you by ARCSI, a Division of ISSA, Business Development & Leadership, Commercial Cleaning Tracks available to All-Access Pass badge holders.

Jason Kang
CEO
Kinnos

How do you effectively train cleaning staff at scale, when considering high turnover rates, and how do you earn consumer trust? It’s not easy, but there are solutions available for you.

Jason Kang, CEO of Kinnos, will provide key solitutions at the Specialty Cleaning Theater during his Innovative Solution for Visibly Demonstrating Disinfection Quality and Compliance session at ISSA Show North America 2021.

Don't miss his informative session in the Healthcare Track, brought to you by IEHA, a Division of ISSA included with all registrations.

Sharon Tinberg
Owner
Rags to Riches

How is your residential cleaning company training program coming along? Do you have documented processes and procedures? Would you like some help developing a proven system?

Sharon Tinberg, Owner of Rags to Riches and HouseCleanersTraining.com, will provide Developing a Hands-On Training Program in 4 Easy Steps at ISSA Show North America 2021.

Don't miss her informative session in the Residential Cleaning Track, brought to you by ARCSI, a Division of ISSA available to All-Access Pass badge holders.

Kerry Rigg
Owner
KW Safety

For those attending ISSA Show North America, disinfecting surfaces is a daily routine. But what if you work in a health care facility? There are special considerations and often some confusion when it comes to disinfecting best practices.

To provide practical help with this topic, Kerry Rigg, the owner of KW Safety, will discuss Dissecting the Confusion About Disinfection in Health Care Facilities.

Don't miss his informative session in the Healthcare Track, brought to you by IEHA, a Division of ISSA available to All-Access Pass badge holders.

Shawn Day
Partner
Blue Skies Services

It used to be you put out a “Help Wanted” advertisement and you picked the best from the pack. Then times changed and you could connect with potential employees on social media. What about now? Are you finding your recruitment efforts to be more challenging today?

Shawn Day, Partner of Blue Skies Services will provide solutions to these issues through his Never Be Short-Staffed Again session at ISSA Show North America 2021.

Don't miss his informative session in the Residential Cleaning Track, brought to you by ARCSI, a Division of ISSA available to All-Access Pass badge holders.

Tom Stewart
CEO
MaidCentral Software

If you are a residential cleaning company entrepreneur, you want to maximize profits, and while much effort is spent on lead generation and conversion rates, there is much more to it than that.

Tom Stewart, CEO of Maid Central will address the chllenges of profitability through his Turning Sales Into Profit for RCs – The Real Money is Made After the Sale session at ISSA Show North America 2021.

Don't miss his informative session in the Residential Cleaning Track, brought to you by ARCSI, a Division of ISSA available to All-Access Pass badge holders.

Ralph Peterson
CEO & Cleaning Business Strategist
Ralph Peterson Management Services

Do you completely understand the CDC guidelines? We all need some help with interpretations and implementation. Especially those of you who work in the housekeeping and healthcare industry, such as in nursing homes. You are the frontline warriors for infection prevention and control.

Ralph Peterson is a cleaning business strategist and his presentation Understanding the CDC Guidelines for Housekeeping in Nursing Homes will help industry professionals with any CDC guideline concerns.

Don't miss his informative session in the Healthcare Track, brought to you by IEHA, a Division of ISSA available to All-Access Pass badge holders.

Randy Anderson
Owner/Co-Founder & Independent Training Consultant
E3 Professional Trainers, LLC

The productivity of your team is the ultimate measure of your leadership. Are you on top of all your team can do, and are you aware of their potential?

Randy Anderson with E3 Professional Trainers, LLC will address these productivity issues during his Managing for Productivity session in the Solve for X Theater at ISSA Show North America 2021.

Don't miss his informative session is located in the Solve for X Theater and is included with all registrations.

Tom Stewart
CEO
MaidCentral Software
As a residential cleaning company entrepreneur or manager, do you make “smart business moves”?
Tom Stewart & Liz Trotter will help residential cleaning companies with as they develop the program Smart Business Moves after the Pandemic for Residential Cleaners in the Speciality Cleaning Theater at ISSA Show North America 2021.
Don't miss his informative session in the Residential Cleaning Track, brought to you by ARCSI, a Division of ISSA included with all registrations.

 

Mark Warner
National Sales Manager
The Bullen Companies

As we return to our “normal” lives, we know our expectations have been forever changed. One is the level of cleanliness that is expected and demanded by those who enter businesses, offices, restaurants, planes, trains, and automobiles. What can you do to ensure extreme cleanliness?

Mark Warner, National Sales Manager at The Bullen Companies will address the New Normal is Expecting Extreme Cleanliness in the Solve for X Theater at ISSA Show North America 2021.

Don't miss his informative session is located in the Solve for X Theater and is included with all registrations.

Meaghan Likes
CPA
Bookkeeping Academy Online

Are you allergic to computers and terrible at math? Then you need the superpower that is Meaghan Likes, a CPA who is disrupting the accounting industry and empowering business owners how to do their own bookkeeping correctly in less than one hour per month.

Join Meaghan as she presents Creating Financial Certainty in Uncertain Times at ISSA Show North America 2021.

Don't miss her informative session in the Residential Cleaning Track, brought to you by ARCSI, a Division of ISSA available to All-Access Pass badge holders.

Randy Anderson
Owner/Co-Founder & Independent Training Consultant
E3 Professional Trainers, LLC

All of your employees are easy to manage and they perform to your expectations at all times, right? Of course not! Everyone has employee challenges. What you do about it will set you apart as a manager, business owner, or entrepreneur.

Randy Anderson with E3 Professional Trainers has seen it all and he has put together a presentation to address the global issue of Managing Loveable Underperformers and Landmine Employees at ISSA Show North America 2021. 

Don't miss his informative session in the Business Development & Leadership Track  included with all registrations.

Corwin Smith
Founder & Coach
Transcend Growth
Corwin Smith, Founder of Transcend Growth will help companies to grow, improve productivity and increase profitability during his How to Pivot from Defensive to Offensive & Scale Up Your Distribution Business session at ISSA Show North America 2021.
Leave the session with great advice and strategies shared during the workshop and discussions, along with critical information to all involved in distribution.
Don't miss his informative session in the Distributor Track available to All-Access Pass badge holders.
 
Howard Coleman
Principal
MCA Associates

Howard Coleman, Principal at MCA Associated will help distribution and warehouse organizations to face down challenges and develop solutions to ongoing issues with anything involving the supply chain industry.

Join Howard for his Transitioning Your Distribution Center/Warehouse to a Growth-Profit Center – a ‘Cost Center’ No More hour-long, fast-paced session at ISSA Show North America 2021.

Don't miss his informative session in the Distributor Track available to All-Access Pass badge holders.

Speaker Directory

A Stellar Lineup of Experienced Leaders

Learn about each of the speakers coming to Las Vegas this November. Leave the show equipped with the knowledge, experience, and connections to hit the ground running to improve your bottom line.

Browse the 2021 Speaker Directory to preview the stellar lineup of experienced leaders that will share industry knowledge and insights.

Workshops

Find the program that meets your specific needs.

Whether you are just starting your career, or are an experienced pro, ISSA Show North America offers an array of interactive workshops and certification courses designed to sharpen your skills in all areas of the commercial, residential and institutional cleaning industry.

Boost your earning potential today by gaining the hands-on experience needed to remain competitive in your field, reach your career goals, and more importantly grow your business! 

Browse the workshops and certification courses available this November 15 - 18, 2021 in Las Vegas!