ISSA Show Sneak Peek

Prepare to be impressed.

The presentations and the educational workshops, seminars and more at ISSA Show North America are all designed to help you solve challenges you face in the global cleaning industry. Whether you are a manufacturer, distributor, building service contractor, facility manager, or work in any other segment of the industry, these ISSA Show Sneak Peek previews will help you to prepare for the show.

Cash Flow Management as a Competitive Weapon

If you are a professional working in distribution and the supply chain, you know how important it is to improve your growth rate strategies, deal with ongoing supply chain disruptions, how to handle bottlenecks, and much more. You don’t need general ideas, you need specific strategies and solutions.

Those strategies and solutions are what Mike Marks, the managing partner at Indian River Consulting, will bring to ISSA Show North America 2021. His All-Access pass presentation is “Cash Flow Management as a Competitive Weapon.” It is scheduled for Monday, November 15, at 10:30 a.m. Pacific time.

The Secret to Finding and Keeping Self-Managing A-Players

Are you perhaps short staffed and looking to hire the very best workers? Of course you are. But it is a challenge in the current employment climate. Debbie Sardone has a presentation that provides solutions to these challenges.

In her session, she will share what she calls her “controversial beliefs” around minimum wage, along with three key strategies to hiring and retaining a quality staff.

Power Your Brand

Everyone wants to build a powerful brand, one that gets name recognition and is known in the community it serves. You may be scratching your head when you try to figure out how to do that... but scratch no more, because Debbie Sardone has the game plan for you.

She will bring solutions to brand-building challenges with her presentation entitled "Power Your Brand" at ISSA Show North America 2021. Don't miss her spirited discussion in the Residential Cleaning Track, brought to attendees by ARCSI, a division of ISSA.

Cleaning Leadership in 2021 and Beyond: Attracting, Engaging, & Retaining 5 Generations

You might be a baby boomer, you might be a millennial, or perhaps Gen Z, to mention a few generations. What if you were in charge of blending five generations all together in the workplace?

That’s the specialty of Scott Lesnick, a global keynote speaker and author at Successful Business Solutions. He will present the topic Cleaning Leadership in 2021 and Beyond: Attracting, Engaging, & Retaining 5 Generations at ISSA Show North America 2021 in Las Vegas. Don’t miss his informative session in the All-Access Pass Business Development & Leadership Track.

Creating Financial Certainty in Uncertain Times

Are you allergic to computers and terrible at math? Then you need the superpower that is Meaghan Likes, a CPA who is disrupting the accounting industry and empowering business owners how to do their own bookkeeping correctly in less than one hour per month. She is presenting in the All-Access Pass Sessions track at ISSA Show North America 2021. Don't miss her lively session that will inspire you in the numbers game.

Transitioning Your Distribution Center/Warehouse to a Growth-Profit Center – a ‘Cost Center’ No More

Howard Coleman is the principal at MCA Associated, and helps distribution and warehouse organizations to face down challenges and develop solutions to ongoing issues with anything involving the supply chain industry. He will be presenting in the Distribution Track at ISSA Show North America 2021. Don’t miss the advice and strategies he will bring to attendees during his hour-long, fast-paced presentation.

Customer Service TOUCHPOINTS: What you Need to Know About Enviable Customer Service

Anne Obarski is the founder and CEO of Merchandise Concepts, and is an expert when it comes to how to improve customer service departments in any company. She will be presenting her topic at ISSA Show North America 2021. Don’t miss what she has to offer companies when it comes pinpointing what improvements should be made along with strategies that attendees can implement right away.

How to Pivot from Defensive to Offensive & Scale Up Your Distribution Business

Corwin Smith is the founder of Transcend Growth, and helps companies to grow, improve productivity, and increase profitability. He will be presenting in the Distribution Track at ISSA Show North America 2021. Don’t miss the great advice and strategies he will share during workshops and discussions, along with critical information to all involved in distribution.

Thriving Through Change — Creating an Inspiring, Motivating and Productive Culture

Molly Whalen is the owner of Mountain Maids of Montana and will be presenting in the Residential Track at ISSA Show North America 2021. See the details of her presentation in this ISSA Show Sneak Peak preview, and don’t miss her motivating discussion and learn how you can improve as an owner, operator, or manager in your residential cleaning company.

ISSA Show North America 2021 Registration is Now OPEN!

Lindsay Roberts is the group director of ISSA Show North America, and is pleased to announce that registration for the industry’s biggest and best show is now OPEN! Register today and start making your plans to attend the show.

Never Be Short-Staffed Again

It used to be you put out a “Help Wanted” advertisement and you picked the best from the pack. Then times changed and you could connect with potential employees on social media. What about now? Are you finding your recruitment efforts to be more challenging today?

To help with this challenge is Shawn Day with Blue Skies Services, one of the presenters at ISSA Show North America 2021. His presentation is an All-Access Pass session, brought to you in the Residential Cleaning Track by ARCSI, a division of ISSA. His presentation title is “Never Be Short-Staffed Again” and is scheduled for Wednesday, November 17, at 1 p.m. Pacific time.

Developing a Hands-On Training Program in 4 Easy Steps

How is your residential cleaning company training program coming along? Do you have documented processes and procedures? Would you like some help developing a proven system?

You can get what you need for your hands-on training program challenges at ISSA Show North America 2021. Sharon Tinberg, the owner of Rags to Riches and HouseCleanersTraining.com, will bring to attendees the topic “Developing a Hands-On Training Program in 4 Easy Steps”.

It is an All-Access Pass education session, brought to you in the Residential Cleaning Track by ARCSI, a division of ISSA. It will be held on Tuesday, November 16, 2:30 p.m. Pacific time.

Keys to Driving Your DEI Strategies

Following the events of 2020, organizations across the cleaning industry are attempting to advance diversity, equality, and inclusion (DE&I) strategies, create more inclusive cultures, address inequities within their systems, and cultivate a more diverse workforce, specifically around gender and ethnicity. The big question is two-fold: “How do you do that, and where do you start?”

One way is to take advantage of what will be presented at ISSA Show North America 2021 by the ISSA Hygieia Network in partnership with Leading NOW. The “Keys to Driving Your DEI Strategies” will present best practices and practical advice by organizations within the world’s cleaning industry.

Innovative Solution for Visibly Demonstrating Disinfection Quality and Compliance

How do you effectively train cleaning staff at scale, when considering high turnover rates, and how do you earn consumer trust? It’s not easy, but there are solutions available for you. One solution will be presented by Jason Kang, the CEO of Kinnos, at ISSA Show North America.

His presentation, “Innovative Solution for Visibly Demonstrating Disinfection Quality and Compliance”, will be brought to attendees by IEHA, a division of ISSA, and will be in the Specialty Cleaning Theater on Tuesday, November 16, at 11:30 a.m. Pacific time.

Managing Loveable Underperformers and Landmine Employees

All of your employees are easy to manage and they perform to your expectations at all times, right? Of course not! Everyone has employee challenges. What you do about it will set you apart as a manager, business owner, or entrepreneur.

Randy Anderson with E3 Professional Trainers has seen it all and he has put together a presentation to address the global issue of “Managing Loveable Underperformers and Landmine Employees” for ISSA Show North America 2021. His All-Access Pass session is scheduled for Wednesday, November 17, at 8 a.m. Pacific time.

Turning Sales Into Profit for RCs – The Real Money is Made After the Sale

If you are a residential cleaning company entrepreneur, you want to maximize profits, and while much effort is spent on lead generation and conversion rates, there is much more to it than that.

To help with this challenge of profitability is Tom Stewart, the CEO of Maid Central. His presentation “Turning Sales Into Profit for RCs– The Real Money is Made After the Sale” is brought to ISSA Show North America 2021 attendees by ARCSI, a division of ISSA. It is an All-Access Pass session, scheduled for Wednesday, November 17, at 1 p.m. Pacific time.

Managing for Productivity

The productivity of your team is the ultimate measure of your leadership. Are you on top of all your team can do, and are you aware of their potential?

To help with productivity issues, don’t miss the presentation by Randy Anderson with E3 Professional Trainers entitled “Managing for Productivity.” It is in the Solve for X Theater at ISSA Show North America 2021. His session is scheduled for Wednesday, November 17, at 11:30 a.m. Pacific time.

Smart Business Moves after the Pandemic for Residential Cleaners

As a residential cleaning company entrepreneur or manager, do you make “smart business moves”? That’s the topic that Tom Stewart and Liz Trotter will help residential cleaning companies with as they develop the program “Smart Business Moves after the Pandemic for Residential Cleaners”, brought to attendees by ARCSI, a division of ISSA, at ISSA Show North America 2021. Their presentation is in the Specialty Cleaning Theater and will be held on Wednesday, November 17, at 11:30 a.m. Pacific time.

Understanding the CDC Guidelines for Housekeeping in Nursing Homes

Do you completely understand the CDC guidelines? We all need some help with interpretations and implementation. Especially those of you who work in the housekeeping and healthcare industry, such as in nursing homes. You are the frontline warriors for infection prevention and control.

Ralph Peterson is a cleaning business strategist and his presentation “Understanding the CDC Guidelines for Housekeeping in Nursing Homes” will help industry professionals with any CDC guideline concerns. He is presenting at ISSA Show North America 2021 on Wednesday, November 17, at 1 p.m. Pacific time. Look for this topic in the Healthcare track, brought to attendees by IEHA, a division of ISSA. It is an All-Access Pass session.

New Normal is Expecting Extreme Cleanliness

As we return to our “normal” lives, we know our expectations have been forever changed. One is the level of cleanliness that is expected and demanded by those who enter businesses, offices, restaurants, planes, trains, and automobiles. What can you do to ensure extreme cleanliness?

That’s what Mark Warner, the national sales manager at The Bullen Companies, is going to help you with at ISSA Show North America. His session, “New Normal is Expecting Extreme Cleanliness”, is in the Solve for X Theater, and is an All-Access Pass session. It will be presented on Wednesday, November 17, at 12:30 p.m. Pacific time.

Get Used to Different: Reinvent Your Commercial Cleaning Business

Change is happening. How building service contractors succeed is by recognizing this and perhaps reinventing their companies so they can continue to succeed. What worked great in the past might not work now or in the future. What will you do about it?

One solution to all of this will be presented at ISSA Show North America 2021 by Jim Mathis, the president of Reinvention Nation. His presentation is in the Commercial Cleaning Track and is an All-Access Pass session entitled “Get Used to Different: Reinvent Your Commercial Cleaning Business” on Monday, November 15, at 3 p.m. Pacific time.

Conquer Your Cleaning Business

Do you know the weak spots in your cleaning company or organization? Have you ever been in the hot seat trying to figure it all out? Brandon Vaughn, the chief strategist at CONQUER, has a workshop at ISSA Show North America 2021 that will take care of the questions you have.

His “Conquer Your Cleaning Business” topic will be presented in three separate tracks: The Business Development & Leadership track, Commercial Cleaning track, and Residential Cleaning track, and is an All-Access Pass session. Don’t miss Brandon’s presentation on Tuesday, November 16, at 1 p.m. Pacific time.

The Ultimate Hiring Flywheel: How to Attract and Keep Rockstar Employees

Hiring employees may seem like a normal, simple task. But not so far, times have changed. And how do you find the very best, what some might call “rockstar employees”? Are there any out there, and if there are, how do you find them and get them on your team?

The answer will be provided by Brandon Vaughn, the chief strategist at CONQUER. He will develop the topic “The Ultimate Hiring Flywheel: How to Attract and Keep Rockstar Employees” at ISSA Show North America. His presentation is in the Commercial Cleaning Track, and is an All-Access Pass session. Don’t miss it on Monday, November 15, at 1:30 p.m. Pacific time.

Dissecting the Confusion About Disinfection in Health Care Facilities

For those attending ISSA Show North America, disinfecting surfaces is a daily routine. But what if you work in a health care facility? There are special considerations and often some confusion when it comes to disinfecting best practices.

To provide practical help with this topic, Kerry Rigg, the owner of KW Safety, will discuss the topic “Dissecting the Confusion About Disinfection in Health Care Facilities.” His presentation is in the Health Care Track, brought to attendees by IEHA, a division of ISSA. It is an All-Access Pass session on Tuesday, November 16, at 2:30 p.m. Pacific time.

Finding and Retaining GREAT Residential Cleaner Employees in a Hard Market

If you are a residential cleaning company, you know it is extremely challenging to find and retain great employees. What’s the solution? As the cliché goes, knowledge is power.

To help with the knowledge needed to face the challenges with finding and retaining great workers, Marcus Sheridan, an international keynote speaker, will lead the discussion “Finding and Retaining GREAT Residential Cleaner Employees in a Hard Market” at ISSA Show North America. His two-part presentation is Monday, November 15, at 9 a.m. and 10:30 a.m. Pacific time, an All-Access Pass session, in the Residential Cleaning Track.

Residual Antimicrobial Products: Opportunities, Evaluation, Decision Making

If you are attending ISSA Show North America 2021, that means you know a thing or two about cleaning and disinfecting. But what about residual antimicrobial technology? Are you keeping up with that aspect of surface protection and innovations impacting health?

Ted Eveleth is the CEO at Halomine, Inc, and he will help attendees understand how residual antimicrobial technology works and why everyone should consider it for their facilities or organizations. His session is entitled “Residual Antimicrobial Products: Opportunities, Evaluation, Decision Making” and will be presented on Tuesday, November 16, at 10:30 a.m. PST in the Solve for X Theater.

Workshops

Find the program that meets your specific needs.

The ISSA Show offers several workshops, each designed to sharpen your skills in a specialized area, some of which offer an official certification.

Boost your earning potential and gain the critical skills and knowledge needed to stand out in your field and drive your career forward. 

Available to those who seek to enhance their critical professional skills to succeed in today’s most in-demand market.