Certification Workshops

Drive Your Career Forward

Find the program that meets your specific needs.

Boost your earning potential and gain the critical skills and knowledge needed to stand out in your field. 

Available to those who seek to enhance their critical professional skills to succeed in today’s most in-demand market.  

All Certification Workshops are not included in the Virtual All-Access Pass and require separate registration.

Brant Insero

Director of Education, Training,
Certification & Standards

ISSA

CMI Virtual Train the Trainer

Hone Your Training Skills and Empower Your Team

Now more than ever, it is crucial for cleaning professionals to elevate the standards of cleaning excellence and efficiencies in all areas of their facilities. Successfully navigate the wake of the COVID-19 pandemic by training your staff to advance to a new level of cleaning, sanitizing, and disinfecting. The Virtual Train the Trainer Workshop utilizes the CMI Custodial Technician Basic and Advanced level certification courses as a foundation for the technical skills being implemented. Each phase of Train the Trainer will include in-depth discussions, presentations, and homework assignments.

Topics Covered
  • Cleaning, Sanitizing & Disinfecting
  • Reduce Operating Costs
  • Increase Employee Efficiency
  • Decreasing Employee Turnover
  • Standardize Process
  • Implement Career Pathing 
Why Attend? 

Upon successfully completing all course requirements, you will become a Certified Professional Trainer and can begin implementing the Certified Custodial Technician program at your organization!

Who Should Attend?

Ideal for individuals who will train their team in industry best practices that solidify quality results. Supply-chain professionals also are encouraged to participate to guide their facility service provider customers in best practices.

Attendees must participate in both Part 1 and Part 2 to become certified. Pricing includes both parts of this workshop.

11:00 AM - 1:00 PM CST
Zoom Meeting
11:00 AM - 1:00 PM CST
Zoom Meeting
11:00 AM - 1:00 PM CST
Zoom Meeting
11:00 AM - 1:00 PM CST
Zoom Meeting

ISSA CMI Hard Floor Care

Virtual Certification Course

This virtual certification course teaches facility service provider managers, front-line supervisors, and specialty technicians to maintain new and unique floor coverings, such as polyvinyl sheeting, rubber, bamboo, laminates, and more. Supply-chain professionals also are encouraged to participate to support their facility service provider customers. Receive the ISSA Cleaning Management Institute (CMI) Hard Floor Care handbook and take the online exam to earn CMI certification.

*This course is a CMI verified course compliant with the ISSA Training Standard.

Mark Warner

CMI Education Manager

ISSA

11:00 AM - 1:00 PM CST
Zoom Meeting

ISSA CMI Carpet Care: Key Elements to Superior Carpet Care

Virtual Workshop

This virtual workshop empowers facility service providers to train their staff on the ins and outs of professional carpet care, including spotting and stain removal, daily care, interim maintenance techniques, and deep cleaning using extraction. Take this course to achieve CMI Carpet Care Certification, which applies to managers, front-line workers, and supervisors utilizing cleaning techniques to care for carpets in private and public facilities. Supply-chain professionals also encouraged to participate to benefit their facility service provider customers. Receive the ISSA Cleaning Management Institute (CMI) Carpet Care handbook and take the online exam to earn CMI certification.

*This course is a CMI-verified course compliant with the ISSA Training Standard.

11:00 AM - 1:00 PM CST
Zoom Meeting

Jeff Cross

Editorial Director

ISSA

ISSA CMI Basic Restroom Care

Virtual Certification Cource

This certification course is designed for facility managers and supervisors to address the challenges of restroom care. In this workshop, you’ll gain an understanding effective cleaning techniques and best practices to eliminate the threat of cross-contamination, learn color-coding systems for ease and clarity, and discover new power equipment and tools to maximize efficiency and minimize time and labor. Receive the ISSA Cleaning Management Institute (CMI) Restroom Care handbook and take the online exam to earn CMI certification. This certification is ideal for managers and front-line supervisors in both the private and public sectors. Supply-chain professionals are also encouraged to participate to serve their facility service provider customers.                             

*This course is a CMI-verified course compliant with the ISSA Training Standard.                   

Joel Craddock

President & CEO

Docs Facilities Solutions

11:00 AM - 1:00 PM CST
Zoom Meeting

Integrating Technology in Workloading Processes

Virtual Course

This course from Cleaning Change Solutions demonstrates the integration of technology with workloading for cleaning efficiency, specifically regarding robotics and autonomous cleaning technology. Learn how to route new cleaning tools and the impact this has on your organizational culture. Discover solutions to avoid potential chaos as your organization adopts new cleaning technology. This workshop will cover many in-depth topics including understanding the right communications for stakeholders, required training to implement robotic cleaning solutions, and empowering employees to promote cleaning during the integration. This course applies to managers, technicians, and front-line supervisors. Supply-chain professionals also are encouraged to participate to assist their facility service provider customers. 

11:00 AM - 2:00 PM CST
Zoom Meeting

Tim Poskin

President

Cleaning Management Concepts LLC

Restoration Strategies

Virtual Workshop

This interactive workshop is designed to help contractors land restoration jobs from insurance agents, claims adjusters, and property owners or managers. Learn strategies including water damage restoration, fire and smoke restoration, and mold remediation. Discover work available outside of vendor programs and create working relationships with agents and adjusters. Hear from a nationally recognized insurance claims adjuster who works closely with the cleaning and restoration industries. Additionally, you’ll learn strategic information on website marketing and lead generation. This workshop is ideal for disaster restoration and building service contractor business owners, managers, and marketing staff.

  

Jeff Cross

Editorial Director

ISSA

Peter Crosa

Expert Claims Adjuster

Peter J. Crosa & Co.

Sonny Ahuja

Internet & Website Marketing Expert

Killit Online, Inc.

11:00 AM - 2:00 PM CST
Zoom Meeting

CIMS ISSA Certification Expert (I.C.E.) Certification

Virtual 2-Part Webinar

Obtain or renew your CIMS ISSA Certification Experts (I.C.E.) certification in just 2 hours on November 5 and November 12 in a live workshop hosted online.

In the wake of COVID-19, it is essential for cleaning industry professionals to elevate and enhance their cleaning and efficiency practices within their operations.

Training to become an ISSA Certification Expert positions an individual as an indispensable resource during tough times. As one’s customers or own organizations face budget cuts, professionals need real-life solutions to help them deal with the new challenges.

The I.C.E. program can help!     

  • Custodial operations around the country must reduce labor budgets by 5-10%—reductions that cannot be accomplished by supply price decreases alone.
  • Operational and budgetary knowledge is necessary for one to position themselves as an indispensable resource in these harsh economic times.
  • The need to evaluate, reduce and redeploy the workforce is the only way to meet impending budget reductions and an industry professional can help their customers or their own organization do so by training to be a CIMS ISSA Certification Expert.

Ultimately, becoming an I.C.E.-certified professional arm you with information about the critical factors that you can use to help your customers or your own organization meet demands from the highest management levels.

Past attendees have saved customers or their own organization more than six figures annually by helping them comply with CIMS and achieve certification to the standard.

Pricing includes both parts of this workshop.

Dave Frank

President

American Insitute for Cleaning Services

11:00 AM - 1:00 PM CST
Zoom Meeting
11:00 AM - 1:00 PM CST
Zoom Meeting

Identifying and Solving IAQ Issues

Virtual Course

This workshop will help facility managers and service providers to identify air and surface issues, prevent potential health risks from poor indoor air quality (IAQ), and avoid potential litigation issues that could result from building-occupant complaints. Additionally, learn to foster healthier and happier building occupants by solving IAQ problems before they become systemic. This workshop demonstrates how to utilize the team approach to resolving IAQ issues.

Doug Hoffman

President & CEO

NORMI

11:00 AM - 2:00 PM CST
Zoom Meeting

Deming Principles Leadership

Virtual Clinic

This interactive workshop is designed for managers to shift their thinking and actions, looking through the Deming lens, from the well-worn path of managing parts and pieces to the direction of managing systems. IEHA, a Division of ISSA, in partnership with the W. Edwards Deming Institute®, is proud to invite members to participate in this “first-step” clinic. Participants will experience Dr. Deming’s classic “red bead experiment,” learn to incorporate its timeless lessons and be introduced to 21st-century explanations and demonstrations of the uniqueness and universality of the Deming philosophy.

This workshop is ideal for in-house service providers, supervisors, managers, and health care professionals in nursing and environmental services departments.

10:00 AM - 1:00 PM CST
Zoom Meeting
10:00 AM - 1:00 PM CST
Zoom Meeting
10:00 AM - 1:00 PM CST
Zoom Meeting

Kevin Cahill

Executive Director

The W. Edwards Deming Institute

Michael Patterson

Director

IEHA, A Division of ISSA

IEHA Master's Boot Camp

3-Part Virtual Series

This IEHA Boot Camp is designed for a comprehensive, accelerated review of IEHA’s Professional Education Credentialing Program (PECP), the top credentialing and certification program for professional cleaners. Participants will be guided through the 16 individual modules included in the PECP over a two-day period. Participants will learn strategies for effective communication, management, and a better understanding of the science behind cleaning. Upon course completion, participants will have the opportunity to test for their Certified or Registered Environmental Services Executive designation at the end of the class on day two.

Participants must successfully pass a comprehensive exam with a score of 80% or higher to receive the credential. This boot camp is ideal for health care and hospitality professionals who are IEHA members.

10:00 AM - 6:30 PM CST
Zoom Meeting
10:00 AM - 6:30 PM CST
Zoom Meeting
10:00 AM - 6:30 PM CST
Zoom Meeting

Professional Education Credentialing Program

2-Part Virtual Boot Camp

This IEHA Boot Camp is designed for a comprehensive, accelerated review of IEHA’s Professional Education Credentialing Program (PECP), the top credentialing and certification program for professional cleaners. Participants will be guided through the 16 individual modules included in the PECP over a two-day period. Participants will learn strategies for effective communication, management, and a better understanding of the science behind cleaning. Upon course completion, participants will have the opportunity to test for their Certified or Registered Environmental Services Executive designation at the end of the class on day two.

Participants must successfully pass a comprehensive exam with a score of 80% or higher to receive the credential. This boot camp is ideal for health care and hospitality professionals who are IEHA members.

Michael Patterson

Director

IEHA, A Division of ISSA

7:00 AM - 4:30 PM CST
Zoom Meeting
7:00 AM - 4:30 PM CST
Zoom Meeting

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